Vaultek NRS800i Biometric Gun Safe

Curbside Delivery
Curbside delivery provides delivery of your item to the curb at the end of your driveway. This service does not include set up, assembly of any items or removal of any packaging materials.

Garage Delivery
Garage delivery provides 1-2 person delivery of your item to the garage only. This service does not include set up, assembly of any items or removal of any packaging materials.

White Glove Delivery
White Glove delivery provides 2 person delivery of your item up to 2 flights of steps inside the home. Pathway, staircase and landings must allow sufficient space for the item and moving equipment. Item is unboxed, shipping feet or pallet removed, and item placed in desired location. After placing your order for White Glove delivery, we will email you a brief site survey form that MUST be completed before we can proceed with coordinating your shipment. To keep your cost down, our White Glove Delivery process works a bit differently. The item will be delivered either Curbside or with Garage Delivery and then we will send our Moving team to your location after to install your safe.

Safe Vault Pros ofers FREE SHIPPING on all orders over $49 delivered within the contiguous United States!

We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers, and so on). Order delays have proven to be unavoidable and outside of Safe Vault Pros’ control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 888-850-9323, the chat in the bottom right, or email sales@safevaultpros.com any time.

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded, as these products are put into production specifically for your order. These units are custom-made to your specification or created once you order. Once you place your order, they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. All sales are final for custom-made and made-to-order products.